US Senators urge VA to improve training for PTSD claims

ptsd- man holding his head between hands

WASHINGTON-USA – Two senators introduced legislation Tuesday ordering the Department of Veterans Affairs to improve its claims process after a federal watchdog found that it made mistakes on 15% of claims for post-traumatic stress disorder.

Sens. Amy Klobuchar, D-Minn., and Mike Rounds, R-S.D., introduced the VA Posttraumatic Stress Disorder Processing Claims Improvement Act, which aims to boost training for examiners who handle PTSD claims. In December, the VA Office of Inspector General reported that examiners incorrectly processed 18,300 of the 118,000 claims for PTSD in 2019.

The errors resulted in the VA underpaying some veterans and overpaying others, adding up to more than $90 million in improper payments. If the problem continues, the VA could spend an estimated $272 million in improper payments over the next three years, the IG said. (continue reading)

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